What We Collect and Why We Use It
When you open an account with us, we collect the details you provide during registration — your name, contact information, and identity verification documents where required. When you deposit or withdraw via Touch 'n Go eWallet, Boost, or GrabPay, we record the transaction reference and amount
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to reconcile your account wallet accurately. We do not store your full e-wallet credentials or PIN on our servers. We also collect device and session data — your browser type, IP address, and the pages you visit — to keep your account secure and to detect
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unusual access patterns. If you contact our support team, we keep a log of that exchange so we can follow up consistently. All data collected has a specific purpose: account management, payment verification, fraud prevention, and service improvement. We do not sell your data to third
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parties. Where we share data with payment processors or identity-verification partners, it is only to complete a transaction or verify your account, and those partners are bound by confidentiality. Players in Kuching and across Malaysia are covered by the same data handling standards.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.