Reference

What You Agree To When You Use checked4d

Every account on checked4d operates under a clear set of conditions — covering how your data is handled, how disputes are resolved, and what rights you hold as an account holder.

Account TermsData HandlingCookie PolicyDispute ProcessContact Your Rights
checked4d What You Agree To When You Use checked4d
HOW WE HANDLE IT

Data, Cookies, Security and Your Account Record

checked4d collects account data at registration and during normal use — your name, contact details, payment method identifiers, and session activity. We do not sell this data to third parties. Here is how each area is managed so you know exactly where you stand.

Data Retention

We keep your account record for as long as your account is active and for a period after closure as required by applicable law. You may request a summary of what we hold at any time through the Help Centre.

Cookie Use

Our site uses session cookies to keep you logged in across pages and device switches. Analytics cookies help us see which sections load slowly on mobile so we can fix them. You can manage cookie preferences from your browser settings.

Account Security

Account access requires your registered credentials plus a one-time code sent to your verified contact. Withdrawals to Touch 'n Go eWallet, Boost or GrabPay are only released after this second verification step confirms account ownership.

Requesting Changes

To correct your registered details, update your verified payment method, or request account closure, contact us via live chat or email. Identity confirmation is required before any change takes effect on your account.

CONTACT YOUR RIGHTS

How to Reach Us on Legal or Account Matters

If you have a question about your account terms, a data request, or want to flag a concern about how your information is used, reach out through the channels below. We handle legal enquiries separately from general account support — so when you contact us, mention that your query is about terms, data or policy so we can route it correctly.

Team online

Live Chat

Start a live chat from any page on the site. Identify your query as a legal or data matter and our team will route it to the right desk without delay.

Email Support

Send a written request to our support email for formal data access requests, account closure, or written confirmation of your account terms and conditions.

Account Help Centre

Log in to your account and navigate to the Help section. Submit a ticket marked as a policy or legal query and track the response status from the same page.

Common Questions About Terms, Data and Your Account

These are the questions we hear most often when it comes to legal terms, account rights and data on checked4d. If yours is not here, contact us directly and we will give you a straight answer.

These terms apply to anyone who opens or holds an account on checked4d. Access and eligibility depend on local law in Malaysia and are available only where permitted.

Yes. Submit a data access request through our Help Centre or by email. We will confirm your identity first, then provide a summary of the account data we hold.

Contact us via live chat or email to request closure. Any balance must be withdrawn first. We retain your record for the period required by applicable law, then delete it.

We store a reference identifier linked to your registered payment method, not the full wallet credentials. This is used to verify that withdrawals return to the same account you deposited from.

We notify you via the contact method on your account before changes take effect. Continuing to use your account after that date constitutes acceptance of the updated terms.

Raise the issue through live chat or a Help Centre ticket, marking it as a dispute. We review the account record and respond in writing. Players in Kuching and across Malaysia follow the same process.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.